If you are not happy with the products you received, if its the products are damaged, stain or defect. You may return the product with the requirements below:
- You should take a pic the product with the damaged and contact us through email help@gaudi.co.id within 3 days after you receive the product. Please provide information why you want to exchange the product.
- We will response to your email and ONLY after you get the email response you can send the product to us
- You will then have 7 days beginning after you receive our email response to send it back. Products have to be remained unused and keep all the tags and packing with them.
- If after 7 days the goods are not received by us, we have authority to reject your exchange.